contact
I am located in Brooklyn, NY. To contact me about an existing order or any feedback etc, please e-mail me at orders@kimmchi.com.

newsletter
About once a month I send out an email newsletter. You can unsubscribe at any time. You are not automatically subscribed when you place an order, if you wish to receive these updates, sale notices and events, please sign up here.

payments
All of my payments and shopping cart system is handled through Pay Pal. No, you do not have to have a Pay Pal account to shop, any major credit card will do!

rebates
All KimmChi rebate offers are calculated from the total items prices without the inclusion of shipping and taxes.
Also rebates cannot be combined - only one coupon code at a time, and that nullify's any rebate from multiple purchase.

returns
I will take returns up to 10 days after you have ordered an item. You must contact me at orders@kimmchi.com to alert me of the fact that you will be returning an item. Regrettably, I cannot refund shipping charges, but upon receipt of the item in its original packaging and in good/re-saleable condition, I will refund its cost to your credit card. But please contact me before returning an item and we can try and work it out.

If there is a problem with an order, contact me first and hopefully I can make things right before you go and have to return something!

shopping
Presently, I use Pay Pal for all on-line orders. Pay Pal process all payments through a secure site.
Sales tax is only charged for jewelry orders being shipped in New York.
Also, a word on sizing etc, some ear wires may differ from those photographed on the earrings, also as size of stones and loops may be varying sizes, all earrings may not match exactly their pictures and may vary slightly within a pair.

shipping
All shipping is done from Brooklyn, NY, or New York, NY. All orders over $200 qualify for FREE shipping.
I will usually ship your purchase between 1 and 2 days from the initial purchase. You will receive an e-mail stating that you item has been shipped. I ship US Postal Service Ground unless asked to do otherwise (which would only be UPS), and pricing will be negotiated separately.

purchase of $0.01 to $44.99 costs $3.50 to ship
purchase of $45.00 to $ 74.99 costs $4.50 to ship
purchase of $75.00 to 124.99 costs $5.50 to ship
purchase of $125.00 to 199.99 costs $6.00 to ship
ALL orders over $200 are eligible for free USPS ground shipping

INTERNATIONAL SHIPPING - I only ship once a week. If the quoted $7.00 shipping fee does not cover the postage, you will be contacted and invoiced for the difference - which may delay the shipment a couple of days for the new payment to clear. Also for international shipments (that can take up to three weeks) and shipping to un-confirmed paypal address, I am not responsible for lost shipments.

wholesale orders
Please contact me at info@kimmchi.com for my wholesale terms and order form.